Charities / Social Enterprises
Support impactful organisations with conversational AI solutions that simprove support for vulnerable people and address complex social challenges.
The challenge - AI Adoption
Generative AI offers charities and social enterprises new ways to expand support and help frontline teams address complex needs. However, inaccurate advice, privacy breaches and inappropriate responses can put vulnerable people at risk, making responsible adoption and human oversight essential.
People are already turning to general-purpose AI for personal and emotional support. Research by the Oxford Internet Institute found that almost one-third of regular LLM users had used these tools to talk through problems or seek help with decisions.
The challenge for charities and social enterprises is to keep pace by developing safe, purposeful AI solutions that complement human expertise, protect vulnerable people and extend the reach of vital services.
Our role
We partner with charities and social enterprises to co-develop AI solutions, share technical expertise and support the responsible adoption of emerging technologies. Working alongside frontline practitioners and subject matter experts, we ensure solutions reflect the needs of the people and communities they serve.
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A key area of focus is the safe deployment of conversational AI to provide vulnerable people with more accessible, scalable support, including at times of crisis. We work collaboratively to explore practical applications, assess risks and establish robust safeguards, ensuring technology complements existing services, strengthens human expertise and keeps the welfare of those seeking support at its heart.
